Contact
Got a question? We'll be glad to answer it here
Tell us what you need: a question about the product, about the Kickstarter campaign, about your order, or a partnership proposal.
We reply within 24 to 48 business hours, and it's always a real person from the team who writes back.
If you prefer, write to us directly at contact@iziride.com.
Before you write, the answer might already be here
These are the questions we get most often. If yours isn't here, the form above is all yours.
Why Kickstarter and not the website?
Kickstarter lets us fund our first industrial production run sustainably and confirm the interest of families like yours before we manufacture. That way we're sure to build exactly what you need.
What do I gain by joining now?
Kickstarter opens for everyone at the same time, so there's no early access. What we do is email you before it opens: there are only 20 units at €99, and whoever knows in advance gets there in time.
When will I receive my Iziride?
Once the campaign ends, the estimated production and transit time is around 60 days. We keep you posted at every step.
Do you ship internationally?
Through our external logistics centre (3PL) we can ship worldwide. Shipping costs vary depending on the destination country.
The BackPanel, for which vehicles?
Our system is universal. Thanks to its modular grid and rotating mounts, you can carry balance bikes and pedal bikes (from 10" to 14"), scooters and children's skis.